(Image source from: Nbcnews.com)

Shannon Philips, an ex-Starbucks manager won $ 600,000 as compensatory damages and $25M as punitive damages by a federal court jury.vShannon and the other white employees in the Starbucks were unfairly treated after they made two black men arrested at a Philadelphia Starbucks in 2018. She filed a lawsuit challenging Starbucks for punishing white employees.

In 2018, Shannon Philips was the regional manager of operations in Philadelphia, Southern New Jersey. The manager at one of the Starbucks coffee shops called the police when the two black men were sitting at the coffee shop without ordering anything for a very long time. Even though Shannon was not involved at the incident site, because she took the side of the manager, in less than a month she was thrown out of Starbucks. Philips claimed that white people are being a scapegoat.

Starbucks denied the allegations and stated that because of two black men's arrests, there was a huge protest nationwide it has wrong sparked by Starbucks. For crisis management, they had to remove the white people from their work. After a huge outrage, Starbucks CEO personally apologised to the two black men and settled the issue by paying them a ransom and also offering free college education. Due to the damage caused, Starbucks have changed their policies and even their locations.