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A major cloud outage at Microsoft caused widespread air travel disruptions around the world, including in India. Several airlines were affected, with flights grounded and operations disrupted at the Delhi and Mumbai airports. Akasa Airlines announced that some of its online services, like booking, check-in, and flight management, would be temporarily unavailable at these airports due to "infrastructure issues" with their service provider. The airline advised passengers with immediate travel plans to arrive early at the airports to check in manually at their counters, apologizing for the inconvenience and assuring that their teams were working to resolve the problem as soon as possible.
Similarly, Spicejet acknowledged a technical issue that prevented them from providing updates on flight disruptions, but stated that their team was actively working to fix the problem. The airline expressed regret for the inconvenience caused and promised to update passengers once the issue was resolved, asking for their patience and cooperation. Due to problems with Microsoft's services, the airline was forced to ground flights for over two hours. Frontier eventually resumed operations, lifting the nationwide pause on departures. The disruption also affected reservations and bookings. Allegiant Air, another US airline, also experienced similar issues with reservations and bookings, and is working to resolve them. Sun Country Airlines Holdings Inc also reported a "global outage".
Microsoft stated that the outage started around 6 pm ET, affecting a subset of its customers who were experiencing problems with multiple Azure services in the Central US region. Globally, Windows 10 users are facing a major outage due to a new Crowdstrike update, leading to PCs getting stuck on the recovery screen. Many users on social media have shared images of their screens displaying the message "It looks like Windows didn't load correctly. If you'd like to restart and try again, choose Restart my PC below." Furthermore, the Blue Screen of Death error messages have been reported across various industries, including banking institutions, supermarkets, and media companies in the United States. This has resulted in disruptions to TV studios, and some radio studios are offline, as reported by the Guardian.
Cybersecurity firm Crowdstrike has reported that numerous major corporations in India are experiencing a technical issue resulting in their Windows-based computers displaying blue screens. The cause of this problem is currently being looked into, according to the company. One senior executive at a prominent firm has informed the Hindustan Times that their employees across different locations are encountering this same concerning computer malfunction. The situation remains unverified at this time, but the investigation into the source of the problem is ongoing.